Lead Client Care Specialist
Veronica joined our team in August 2003 when Dr. Metzler first took over the practice. The hospital then consisted of one doctor, two technicians and two client care specialist. It has grown quite a bit since then.
Veronica started out as a client care specialist and worked her way up to head client care specialist once the team grew. She is responsible for ordering office supplies, overseeing accounts receivable and sending reminders to owners to remind them of their pets’ upcoming visits. She also supervises all receptionists and medical records personnel.
Veronica married the love of her life, Fred, in 1997 and they have four children, Kristina, Anthony, Brianna and Alex. Her other “children” include a Pit Bull named Rex, a Shih Tzu Mix named Mojo, two cats named Krystal and Charlie, and a hamster. Her hobbies include selling Mary Kay Cosmetics, reading, painting, drawing, baking and decorating cakes. Veronica dreams of seeing her family grow and one day owning her own business.